FAQ

Where is your store located?
Our online store is operated from stunning Taupo, New Zealand.  We don't have a physical store but do have a pick-up option at the shipping section of the payment process.

How long will it take for my order to be shipped?
Some of the items are made to order, this means that it can take 7-10 days for them to be made. If you require them quickly then send us an email or a message on Facebook or Instagram and we will do our best to accommodate.
 

Do you ship worldwide?
Our website is only set up to send nationwide (New Zealand) if you would like to request an international shipping quote, please contact us.

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How do I pay?

we accept all major credit card companies, you can pay at our secure checkout this way.  We also accept bank deposits, Select bank deposit at the checkout then follow through and confirm your order, the bank details to deposit to will be sent to you automatically.  Afterpay is also enabled and you can follow the prompts at checkout to complete your transaction this way.

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Can I make a custom order?

Yes, we love helping people create custom signage.  Contact us with as much information as possible.  Images of examples are always helpful.

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How do I return my order?
Please visit our terms and conditions page to view our returns policy.